For Office team · Technicians · Customers
Job reviews, photos & documents
Collect customer reviews after a visit, and keep before/after photos and documents attached to the job.
Every job can carry proof of work — before/after photos and attached documents — and, once completed, an optional customer review link so you can build up a track record of happy customers.
Photos
Technicians capture before/after photos as part of completing a visit (even offline — they sync once back online). Office staff can also add or remove photos on a job from Job details if something needs fixing after the fact.
Documents
Attach documents to a job, contract, or lead — anything from a signed form to a site plan — with an optional expiry date. Office staff can add, re-date, or remove them at any point.
Customer reviews
- 1
Complete the job
A review link is created automatically for the completed visit, valid for a set window.
- 2
Share it
Send it to the customer by email, or let the technician share it on the spot.
- 3
Manage it from the office
Resend the link or refresh its expiry from the job's Reviews panel if needed.
Example
Collecting a review after a visit
A technician finishes a general cleaning job and shares the review link with the customer before leaving. The customer submits a quick rating and comment from their phone through the public review page — no login required — and it's visible on the job's record back in the office.
Related docs
Technician app
What your field team sees on their phone — job board, on-site steps, payment collection, and working offline.
Dispatch
Create, assign, track, and close out field jobs from the dispatch board — the operational heart of the app.
Customers
Your customer list — the hub for every job, contract, quote, and invoice tied to that account.