Field Service CRM & Lead Management Software
Win more work. Capture leads, send quotes, and close jobs before competitors call back.
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What this feature helps you do
Visual lead board
Quote templates with PDF export
Google Ads lead capture
Field Service CRM & Lead Management Software in practice
New inquiries from your website, Google Ads, or a referral phone call land on a visual lead board instead of scattering across texts, sticky notes, and a shared inbox. Each lead carries priority so a coordinator calls back the hot ones first, and every record keeps the customer's full service and treatment history, so no one is quoting a stranger. From that same board, staff send a quote built from templates, export it as a PDF, and move the lead to a job the moment it's accepted — the job carries the original conversation forward instead of starting a fresh file. Because leads from ads and web forms route in automatically, nothing sits unrouted overnight, and the office can measure how many inquiries actually turn into booked, billed work.
Field Service CRM & Lead Management Software FAQ
Does lead capture work with Google Ads and my website, or do I have to enter leads by hand?
Leads from Google Ads campaigns and website form submissions flow into the lead board automatically; you can still add a lead manually for phone or walk-in inquiries.
Can I send a quote before I've scheduled the job?
Yes. Quote templates export as PDFs you can send directly from a lead, before any visit is scheduled or a job is created.
Does the CRM track priority so urgent calls don't get buried?
Yes, leads carry a priority so coordinators can call back the highest-priority inquiries first instead of working the board in the order it arrived.
What happens to a lead's history once it becomes a customer?
The lead's conversation and quote history carries forward into the customer record, so quoting and service history live in one place rather than resetting.
Works with the rest of Overden Field
Overden Field combines this feature with the rest of your operational workflow, so your team does not have to move data between separate tools.
- Technician Dispatch Software
- Recurring Service Billing & Contract Software
- Proof of Service Software
- Field Service Invoicing & Payments Software
- Field Service Team & Access Management Software
Talk with an Overden expert.
Want to see Field Service CRM & Lead Management Software inside Overden Field? Share your requirements and we'll walk you through it.
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