Overden
Overden
Overden Field · Plumbing

Plumbing Service Software Built for Dispatch & Billing

From emergency call to paid invoice — faster. Dispatch plumbers, send quotes, capture field proof, and get paid — whether it's an emergency repair or a scheduled maintenance route.

Built for plumbing contractors

01

Emergency dispatch

Prioritize urgent calls on the dispatch board

02

Fast quoting

Send proposals before the customer calls someone else

03

Field proof

Photos, parts used, and signatures on every job

04

Get paid sooner

Invoice and collect on-site or from the office

Plumber inspecting a fixture before providing a repair quote

Answer calls before competitors

  • Leads from phone, web, and ads in one pipeline
  • Quote repair and install work with templates
  • Track callback priority for hot inquiries
  • Full job history at every address
Dispatcher prioritizing an emergency plumbing call on the dispatch board

Dispatch the right plumber

  • Assign by skill, territory, and availability
  • Prioritize emergencies on the board
  • Map view for efficient routing
  • Track job status in real time
Plumber logging parts used and taking photos on a mobile phone mid-repair

Document every repair

  • Log parts and labor on site
  • Before/after photos for warranty work
  • Customer signature on completion
  • Mobile access — no app download
Plumbing company dashboard showing invoices generated from completed jobs

Invoice when the job is done

  • Turn completed jobs into invoices instantly
  • Collect payment on-site
  • Maintenance agreement billing
  • Track outstanding balances

Dispatch that keeps up with the phone ringing

An emergency call and three scheduled maintenance stops can land in the same hour — the office needs to see who's closest and who's free without calling around.

  • Live job status shows which plumber is free for the next emergency
  • Office reprioritizes the board the moment an urgent call comes in
  • Techs get address and job history pushed to their phone before they arrive

Stop re-keying what already happened in the field

A finished job should turn into an invoice without someone retyping parts and labor from a paper ticket.

  • Completed jobs convert to invoices without manual re-entry
  • Maintenance agreement billing keeps running between scheduled visits
  • New calls from your site and ads land on the board ready to quote
FAQ

Plumbing FAQ

Can't find what you need? Talk to our team.

How fast can we get an emergency call in front of the nearest plumber?

Drop it onto the dispatch board and it sits ahead of the day's scheduled stops — assign it to whoever's closest without rebuilding anyone else's route.

Is there an app plumbers have to download to see their jobs?

No — they open a mobile browser link and see the address, job history, and notes for whatever's next on their list.

Can we run a maintenance plan alongside one-off repair calls?

Yes, maintenance agreement billing runs on its own monthly schedule while emergency and one-time jobs get quoted and invoiced separately.

How do we document a repair for warranty purposes later?

Techs attach before/after photos and parts used to the job record on-site, so it's there if a warranty question comes up months later.

Overden expert for Plumbing

Talk with a Plumbing expert.

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