Overden
Overden

For Office team · Technicians

Equipment, on-site units & stock

Track company tools, equipment installed at customer sites, and the consumable stock your team uses on jobs.

Assets is an optional module (Configuration → Features) covering three related things: company tools (equipment you own, like sprayers or vans), on-site units (equipment installed at a customer's premises, like a bait station or an AC unit), and stock (consumables your team uses up on jobs, like chemicals or filters).

Company tools

Register your equipment with a category, an optional warehouse or depot storage location, and an optional warranty. Assign it to a technician or a vehicle, track its status (available, assigned, in maintenance, on-site, lost, retired), and set up maintenance plans — for example, an oil-change plan on a van that reminds you when the next service is due. If a tool genuinely goes missing, mark it lost (and mark it found again later) rather than deleting it, so the history stays on record.

Note — Equipment placed on-site at a customer (linked to an on-site unit) can't start maintenance until it's collected first.

On-site units

These are units installed at a customer's location — a bait station for pest control, or an AC unit for HVAC. Install one from a job, track its make/model/serial, set up service reminders, and mark it for collection when the job or contract ends. HVAC workspaces can also log refrigerant events and equipment certificates against a unit.

Stock

  1. 1

    Set up your catalog

    Assets → Configuration → add stock items with units and optional selling/cost prices.

  2. 2

    Receive stock

    Record deliveries into your warehouse — or use Purchasing for a full purchase-order trail with a supplier.

  3. 3

    Issue to technicians

    Issue stock to a technician's van; they log usage on jobs (which deducts automatically) or record ad hoc usage from My stock. If stock needs to move from one technician's van to another's, use a direct tech-to-tech transfer instead of routing it back through the warehouse first.

  4. 4

    Watch low-stock alerts

    Get notified when an item runs low so you can reorder before it runs out.

Note — Stock with a selling price automatically shows up as an extra line on the job's invoice, and its cost feeds into that job's profit margin.

Stock holdings & movements

Every receive, issue, return, transfer, and usage is a movement, and it all adds up to a running holding for each item, in each location or technician's van. The Holdings ledger gives you one workspace-wide view of that — every item's current holdings and its full movement history, filterable by period and movement type — instead of having to open each stock item one at a time to piece together where everything is.

Shift stock counting (optional)

For consumables you measure by fill level rather than by the unit — a drum of pesticide, for example — you can turn on shift stock counting for the items that need it. Technicians (or the office) record a start-of-shift and end-of-shift count, and the system checks it against what the books say should be there.

Note — A start-of-shift count has to match the technician's current system holding — if the physical amount and the books disagree, you issue more (if there's a surplus) or record a return (if there's a shortfall) before the count is accepted. This keeps the whole reconciliation trustworthy from the very first count of the day, not just at the end.

Example: an HVAC annual maintenance unit

Registering and servicing installed equipment

You install a customer's AC unit and register it as an on-site unit with its make, model, and serial number. You add two maintenance plans — a filter change every 3 months and an annual full service — and Overden Field generates the visit jobs automatically as each becomes due, with the right checklist attached.

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